helpdesk.jeffersonstate.eduJSCC Helpdesk

Jefferson State IT Helpdesk toggle menu Support Center Home Open a New Ticket Knowledgebase Knowledgebase Open a New Ticket Welcome to the Helpdesk Jefferson State has provided this helpdesk system to give students and employees access to a knowledgebase of frequently asked questions, and to submit requests for technical assistance. A valid and accessible email address is required. Please use Chrome or Firefox for best results. View FAQs Open Ticket Featured Issues Blackboard - Why can't I see my courses? Courses may not appear in Blackboard for a number of reasons depending on the circumstances. If the semester in question has not yet begun, classes ... myJSCC - How do I log in to myJSCC? All "active" users can log in to myJSCC, but first-time users to the new myJSCC must set up their myJSCC account first. New users should: Know your ... Is Microsoft Office Available for Home device(s) Great question! Yes, Microsoft Office suite is available to faculty, staff and students with an active jeffersonstate.edu account. Please see the ... How do I gain access and install Microsoft office We have provided the instructions on how to access your Microsoft Office license for your pc or mac in the attachment. Please keep in mind you will ... Featured Questions Blackboard - How do I use Blackboard Student Preview Mode? General - How Do I Add or Change a Printer? General - How Do I Connect a Laptop to a Classroom Projector? Voicemail - Initial setup and password management Voicemail - Is There an OfficeLinx Voicemail Guide? Search Please Wait! Please wait... it will take a second!...